Go to Top

Candidate Frequently Asked Questions

1. What is the Retail Performance Academy?

The Retail Performance Academy (RPA) brings evidence-based, Ivy-League quality training, coaching and networking to carefully selected students who commit to mastering the high performance, relationship-building skills of retail’s top-earning experts.

The Retail Performance Academy offers two Elite Retail Programs:

3-Day Boot Camp: designed for brands and privately-owned boutiques with advanced retail front-line professionals who want to take their performance to the next level

10-Week Semester: designed for individuals and boutique owners who want to become advanced and elite retail front-line professionals

2. Who should attend the Retail Performance Academy?

  • High school graduates: Maybe college isn’t for you. You need a way to leverage your desire, great people skills, work ethic, and drive to earn a great living
  • Trade school graduates: You attended a trade school, but you find the trade unfulfilling, and you want to find a way to earn a great living with your outgoing personality in a clean, fun environment
  • Students who have left college: You realized college isn’t for you, and you still have the desire to earn a great living in a profession that delivers the same college earnings advantage. You need to earn much more to pay off your college debt
  • Two and four-year college graduates: You are underemployed, unemployed, or stuck in a low paying, boring job that doesn't fit your outgoing personality. You need to earn much more to pay off your college debt
  • Career changers of all ages: You finished your first career journey, took time off, or you want to change careers. You want a job that leverages your great people and entrepreneurial skills to earn a high income
  • Retail sales associates who wish to join the elite income ranks: You work in retail and you love it. You are not getting the world-class training and coaching you deserve to achieve your goals and earn a great living in retail from your current employer. You want to take control of your own destiny
  • Retail managers: You are ready to master the clienteling and coaching skills needed to take your career to the next level, or transition to a luxury brand
  • Boutique owners and their staff: You want to improve sales in order to thrive in a very competitive retail environment

3. How much does the Retail Performance Academy cost?

The 3-Day Boot Camp cost is $975 per person. Enrollment will be conducted by and between Retail Performance Academy and the overarching brand who will be enrolling their sales associates, managers, and/or trainers into the program. All billing will be sent directly to the brand contact. Please contact info@retailperformanceacademy.com to enroll.

The 10-Week Semester program cost is $9,500.00. You will be required to use your own computer (any operating system) to complete assignments and take the certification tests. You will also be required to use your cell phone, or other video camera, in order to videotape select field activities and classroom simulation exercises. Classes are held in classrooms in New York City so you must arrange transportation to, and, from home on your own, and at your own expense. If you move to New York for the 10-week semester duration, we recommend you use a service such as Airbnb (although there are many other sources) to find a place to stay on your own, and at your own expense.

4. Do you offer a payment plan or scholarships for the 10-week Semester?

Currently Retail Performance Academy does not have a payment plan, and is not in any way involved with government-backed loans. You can choose to pay in full at the beginning of the program, or in 2 payments: 50% five weeks before the beginning of the program, and the other 50% before week 4. We make our program affordable in comparison to just one year of vocational school or college. We recommend that you seek a loan with a highly reputable financial institution, if necessary. For a few select students who apply, who are accepted, and have a strong, documented financial need, based on our fair and ethical judgment, we will provide a partial or full scholarship, completely at our discretion.

5. How can I apply? What is the application process?

To enroll in the 3-Day Boot Camp, please contact info@retailperformanceacademy.com to speak with us directly.

To apply for the 10-Week Semester, simply go to our Apply page and follow the instructions step by step. It’s easy!!! For your application, you will need to complete the following:

  1. Contact Information
  2. Provide your Resume (as applicable)
  3. Provide your High School/GED Transcripts (required)
  4. Provide your College/Graduate Transcripts (as applicable)

Before finalizing your application, we will want to get to know a bit more about you. You will complete an online exercise to define your purpose, values and perspective.

Once completed, you will have the option to save and submit your application or save your work as a draft so that you may come back to it! All applications must be submitted along with a $150 non-refundable application fee paid by credit or debit card. Once your application is submitted, you will receive an email from an RPA representative with next steps.

6. How do you select Retail Performance Academy learners for the 10-Week Semester?

Retail Performance Academy selects its candidates based on four criteria: 1) educational transcripts from high school up to whatever level of higher education achieved, 2) work experience (no previous work or retail experience is required), 3) purpose, values and perspective, and finally 4) a virtual or in-person interview, to determine eligibility.

7. How long is the Retail Performance Academy?

The 3-Day Boot Camp program is held on back-to-back days during a 1-week period, followed by 6 monthly group coaching and mentoring sessions. The next 3-day Boot Camp will be held during the last week of March 2017 in Midtown Manhattan.

The 10-Week Semester course is held 3 evenings per week, followed by 9 monthly group coaching and mentoring sessions. We hold the 10-week in-class semester during the Spring, Summer, and Fall. In order to accommodate those who work, or have other responsibilities, the program is held three nights per week, usually on Monday, Tuesday, Wednesday or Friday for 3-hours depending on the module and practice exercises. Not all classes will be held in the classroom and all students accepted will receive a syllabus prior to the start of their determined Semester with a calendar for both in-classroom and out-of-classroom times.

8. What is the setup for the 10-week Semester?

The 10-Week semester of the Elite Retail Program curriculum includes online course work, field projects, intense deliberate practice, project presentations, visits with senior executives and front-line experts at top brands, and preparation for entry into the retail job market followed by an online certification exam. Upon acceptance, students will receive a syllabus outlining all in-class time and in-field work for the 10-week semester schedule so that they may organize their calendar accordingly. Classes in or out of the classroom are subject to change and all students will be notified in advance.

9. What are the courses that I will learn during either of the Elite Retail Programs?

The 3-Day Boot Camp program includes, but is not limited to:

  • Defining and Establishing Your Life Purpose, Values, and Mindset
  • Redefining the Human Role of the Retail Associate
  • Working Effectively as a Retail Team Member
  • Four Modules of Emotional Intelligence for Retail Performance
  • Retail Success Metrics Development and Application
  • Self-Assessment and Self-Coaching Skills

The 10-Week Semester course includes, but is not limited to:

  • Defining and Establishing Your Life Purpose, Values, and Mindset
  • Redefining the Human Role of the Retail Associate
  • Working Effectively as a Retail Team Member
  • Four Modules of Emotional Intelligence for Retail Performance
  • Retail Success Metrics Development and Application
  • The Technology of Retail Performance
  • Self-Assessment and Self-Coaching Skills
  • Resume Writing, Networking, and Interviewing Skills

10. What happens after I complete the 10-week semester segment of the Elite Retail Program?

Once the 10-week in-class semester courses are complete, you will participate in a Final Certification Exam. Upon completion of certification, you will receive job placement assistance utilizing the Academy’s exclusive network of top-tier brands and executives and begin the 9 month group coaching and mentoring portion of the Program. At the end of the one-year period, you will officially graduate from the Retail Performance Academy.

11. Who instructs the classes during either of the Elite Retail Programs?

Classes are conducted by current and former top-tier retail executives, top-tier sales associates, and Retail Performance Academy certified instructors.

12. Am I guaranteed to find a job after I complete the 10-week Semester?

We will offer you and your fellow Retail Performance Academy students career services that help you find employment opportunities at top-tier retail brands. We cannot guarantee job placement. No one who is honest and ethical can guarantee that. Our program is built on a strict applicant selection process, a retail industry-aligned skills curriculum, our network of top retailers, plus our on-going coaching support. This can provide you a high probability of landing a retail job at a top brand. If you apply your discipline and work ethic, this program gives you a high probability to develop a great long-term career in retail and earn a high income of approximately $60,000-$100,000 or more, within 3-5 years. Your career success always depends on how well you apply your skills, and on the category and products you choose.

13. Is there any additional support once I complete the 10-week Elite Retail Program to find a job?

After completion of the 10-week semester of the Elite Retail Program, as a certified student, you will receive 9 months of group coaching and mentoring to assist you in thriving to reach your true potential. All accepted applicants will receive further detailed information regarding the 9 month group coaching and mentoring program throughout the 10-week in-class semester of the Elite Retail Program.

14. When do I officially complete the Retail Performance Academy's Elite Retail Program?

You will complete the 3-Day Boot Camp Elite Retail Program and officially graduate from Retail Performance Academy once you've:

  • Completed the 3-Day Boot Camp
  • Participated in every group coaching and mentoring meeting/call (1 meeting and 2 calls per month for 6 months)
  • You will complete the 10-week Semester Elite Retail Program and officially graduate from Retail Performance Academy once you've:

  • Completed 10-Week in-class semester courses
  • Passed the Final Online Certification Exam
  • Received assistance with resume placement into a retail brand
  • Participated in every group coaching and mentoring meeting (1 meeting per month for 9 months)
  • A formal graduation event for the 10-week Semester course will be helped at the end of the full one-year program for all Retail Performance Academy students based on their start semester: Spring, Summer, or Fall.

    15. How do I continue to network and improve my skills throughout my career?

    The 10-week Semester course is designed to keep you on track, continue your development, and strengthen your network. After completion of the 9-months of group mentoring and coaching to assist you in thriving to reach your true potential, we plan to develop an alumni and brand network with a low annual membership fee. This way you can continue to network with other elite retail alumni and brand professionals. We also plan on adding affordable courses for manager-level skills and other critical skills-building programs as part of your continuing education. We will create additional networking and learning events as we evolve our program. We want to be your retail career support and advocacy team for as long as you maintain a career as an elite retail professional.

    For more information, please contact us: info@retailperformanceacademy.com

    Follow by Email
    Facebook
    LinkedIn
    Instagram